Management Training Courses2019-08-22T16:17:05+01:00

Management Training Courses

Designed to deliver impact, insights and knowledge to being a better leader and manager.

Lead, Motivate and Inspire – 2 Days

Course Overview

The best leaders can share their vision with passion and commitment, giving their people a purpose, a challenge they are willing to embrace and carry on achieving amazing results.

This two-day activity-based training program will empower you as a leader in bringing out the best in yourself and others by exploring the most critical success factors of strong leadership that will help you bring your people together, motivate, energize and inspire them to their full potential to achieve extraordinary things.

Course objectives:

By the end of this training course participants will be able to:

  • Describe the roles and responsibilities of a true leader.
  • Clearly understand the difference between the role of a manager and the role of a leader.
  • List the three main essential roles of a leader.
  • Understand what motivates people and explain the “4motive” motivational model.
  • Identify what employees want from a leader.
  • Understand different perspectives and what defines a true leader.
  • Find out their preferred leadership style
  • Balance team, task and individual functions
  • Identify what it takes to role model strong leadership.
  • List the leadership critical success factors

Outline of topics

  •  As a leader, what is your job?
  • Management Vs Leadership.
  • The three essential roles of a leader.
  • People motivation.

  • What employees want from their leader?
  • Catch them doing something right!.
  •  What defines a leader?
  • Leadership and perspectives

  •  Find out your leadership style.
  •  Balance team, task and individual functions.
  • Role model strong leadership.
  •  The leadership critical success factors.

Enquire now

In-House

£ On Request

At Our Leadership Center

£595+Vat

Lead, Motivate and Inspire – 2 Days

Course Overview

The best leaders can share their vision with passion and commitment, giving their people a purpose, a challenge they are willing to embrace and carry on achieving amazing results.

This two-day activity-based training program will empower you as a leader in bringing out the best in yourself and others by exploring the most critical success factors of strong leadership that will help you bring your people together, motivate, energize and inspire them to their full potential to achieve extraordinary things.

Course objectives:

By the end of this training course participants will be able to:

  • Describe the roles and responsibilities of a true leader.
  • Clearly understand the difference between the role of a manager and the role of a leader.
  • List the three main essential roles of a leader.
  • Understand what motivates people and explain the “4motive” motivational model.
  • Identify what employees want from a leader.
  • Understand different perspectives and what defines a true leader.
  • Find out their preferred leadership style
  • Balance team, task and individual functions
  • Identify what it takes to role model strong leadership.
  • List the leadership critical success factors

Outline of topics

  •  As a leader, what is your job?
  • Management Vs Leadership.
  • The three essential roles of a leader.
  • People motivation.

  • What employees want from their leader?
  • Catch them doing something right!.
  •  What defines a leader?
  • Leadership and perspectives

  •  Find out your leadership style.
  •  Balance team, task and individual functions.
  • Role model strong leadership.
  •  The leadership critical success factors.

Enquire now

In-House

£ On Request

At Our Leadership Center

£595+Vat

Need help deciding? Why not chat with us?

Change Management– 1 Day

Course Overview

No matter if you are the boss at your company or an employee, change affects everyone. In dealing with change, people must address their own thoughts, feelings and behaviours first to be able to go through the labyrinth of change.

There are loads of books and training programs addressing organisational change. The different thing about this training program is that it focuses on personal reactions and emotions and what it actually feels like during a workplace change or a personal change. It provides you with a logical framework to assist you in gaining perspective on the change situation you are facing and its impact and helping you develop insight that will guide you through the transition.

The goal of this one-day program is to help you take responsibility for how you react and respond to a change by giving you a set of tools and techniques of self-awareness and assessment to light up the curves and sometimes bumpy ride on your road to change.

Course objectives:

By the end of this training course participants will be able to:

  • Clearly understand how it feels like during a change situation.
  • Understand and follow a six-step process to help you take responsibility for how you react and respond to change

Outline of topics

  • The 5 key principles of change
  • Readiness for change – self assessment questionnaire
  • The change curve
  • The link between change and memory

  • Step 1 loss to safety
  • Choices model and the burning platform
  • Step 2 Doubt to reality
  • The six basic questions

  • Step 1 loss to safety
  • Choices model and the burning platform
  • Step 2 Doubt to reality
  • The six basic questions

  •  Step 5 Recognising the benefits of the change
  • Changes you survived – Activity
  • Step 6 Experiencing integration after the change
  • Change analogy – the flying trapeze

Enquire now

In-House

£ On Request

At Our Leadership Center

£295+Vat

Change Management– 1 Day

Course Overview

No matter if you are the boss at your company or an employee, change affects everyone. In dealing with change, people must address their own thoughts, feelings and behaviours first to be able to go through the labyrinth of change.

There are loads of books and training programs addressing organisational change. The different thing about this training program is that it focuses on personal reactions and emotions and what it actually feels like during a workplace change or a personal change. It provides you with a logical framework to assist you in gaining perspective on the change situation you are facing and its impact and helping you develop insight that will guide you through the transition.

The goal of this one-day program is to help you take responsibility for how you react and respond to a change by giving you a set of tools and techniques of self-awareness and assessment to light up the curves and sometimes bumpy ride on your road to change.

Course objectives:

By the end of this training course participants will be able to:

  • Clearly understand how it feels like during a change situation.
  • Understand and follow a six-step process to help you take responsibility for how you react and respond to change

Outline of topics

  • The 5 key principles of change
  • Readiness for change – self assessment questionnaire
  • The change curve
  • The link between change and memory

  • Step 1 loss to safety
  • Choices model and the burning platform
  • Step 2 Doubt to reality
  • The six basic questions

  • Step 1 loss to safety
  • Choices model and the burning platform
  • Step 2 Doubt to reality
  • The six basic questions

  •  Step 5 Recognising the benefits of the change
  • Changes you survived – Activity
  • Step 6 Experiencing integration after the change
  • Change analogy – the flying trapeze

Enquire now

In-House

£ On Request

At Our Leadership Center

£295inc Vat

Need help deciding? Why not chat with us?

Creative Problem Solving and Decision Making – 2 Days

Course Overview

This highly interactive workshop introduces a variety of creative problem solving and decision-making tools and techniques. Participants will learn to analyse problems, generate creative solutions, and decide which solution most closely matches their needs. In addition to the numerous activities and exercises throughout the training where participants get to practice the different tools and techniques learned, they will also apply the learning and their problem-solving skills on an interesting case study that will take them back to the days of Ancient Egypt and building the great pyramids.

Course objectives:

By the end of this training course participants will be able to:

  • Apply a four-step process to systematically solve problems and decide on appropriate solutions.
  • Use methods and tools (systematic process and fishbone diagramming) to discover the underlying cause of a problem.
  • Use brainstorming, and several other creative thinking techniques to generate possible solutions to the problem.
  • Identify the best choice from various options.”
  • Use the following decision-making techniques: Pro/Con, Force Field Analysis, Decision Matrix, Feasibility/Capability Analysis, and Cost/Benefit Analysis.
  • Create an Action Plan to implement the appropriate solution.

Outline of topics:

The 4 Step creative problem solving and decision-making process

  • Find out your problem-solving style (Self-assessment).
  • Systematic Problem Definition (6 Basic Questions).
  • Systematic Problem Definition (Grid).
  • Fish Bone Diagrams / Ishikawa/ Cause and Effect diagrams.

  •  Brainstorming.
  • Reverse Brainstorming.
  •  SCAMMPERR.
  • Mind Mapping.
  • De Bono’s 6 Thinking Hats.

  •  Pro’s and Con’s.
  •  Force field analysis.
  •  Decision Matrix
  •  Cost/Benefit Analysis.
  •  Feasibility/Capability Analysis.

  •  Create an action plan.
  • Break solution into action steps.
  •  Prioritise actions and assign roles.
  • Follow-up at milestones.

Enquire now

In-House

£ On Request

At Our Leadership Center

£495+ Vat

Creative Problem Solving and Decision Making – 2 Days

Course Overview

This highly interactive workshop introduces a variety of creative problem solving and decision-making tools and techniques. Participants will learn to analyse problems, generate creative solutions, and decide which solution most closely matches their needs. In addition to the numerous activities and exercises throughout the training where participants get to practice the different tools and techniques learned, they will also apply the learning and their problem-solving skills on an interesting case study that will take them back to the days of Ancient Egypt and building the great pyramids.

Course objectives:

By the end of this training course participants will be able to:

  • Apply a four-step process to systematically solve problems and decide on appropriate solutions.
  • Use methods and tools (systematic process and fishbone diagramming) to discover the underlying cause of a problem.
  • Use brainstorming, and several other creative thinking techniques to generate possible solutions to the problem.
  • Identify the best choice from various options.”
  • Use the following decision-making techniques: Pro/Con, Force Field Analysis, Decision Matrix, Feasibility/Capability Analysis, and Cost/Benefit Analysis.
  • Create an Action Plan to implement the appropriate solution.

Outline of topics:

The 4 Step creative problem solving and decision-making process

  • Find out your problem-solving style (Self-assessment).
  • Systematic Problem Definition (6 Basic Questions).
  • Systematic Problem Definition (Grid).
  • Fish Bone Diagrams / Ishikawa/ Cause and Effect diagrams.

  •  Brainstorming.
  • Reverse Brainstorming.
  •  SCAMMPERR.
  • Mind Mapping.
  • De Bono’s 6 Thinking Hats.

  •  Pro’s and Con’s.
  •  Force field analysis.
  •  Decision Matrix
  •  Cost/Benefit Analysis.
  •  Feasibility/Capability Analysis.

  •  Create an action plan.
  • Break solution into action steps.
  •  Prioritise actions and assign roles.
  • Follow-up at milestones.

Enquire now

In-House

£ On Request

At Our Leadership Center

£495+Vat

Need help deciding? Why not chat with us?

Managing People – 2 Days

Course Overview

Packed with fun, hands-on activities, this two-day program will help you teach your class four core management fundamentals that are essential for each new line manager and supervisor. From setting clear objectives to monitoring performance to motivating your team, situational leadership and more, the program helps you teach key management concepts with a fun practice activity in each module to help you apply the concepts learned in a fun interactive manner. Additionally, as a wrap-up, participants get to practice what was learned in a skill practice role play activity as a practical review.

Course objectives:

By the end of this training course participants will be able to:

  • Identify the personal qualities and skills of an effective manager/supervisor.
  • Recognize the importance of setting clear objectives and instructions to facilitate good performance.
  • Understand and implement the principle of MBWA (Management By Walking Around) to check that standards are being maintained through effective performance monitoring.
  • Identify methods for monitoring staff’s performance against both quantifiable as well as behavioral objectives.
  • Understand the importance of constructive feedback in maintaining performance standards.
  • Understand the key concept of situational leadership.

Outline of topics

  • The Four Management Fundamentals
  • What’s your job?
  • The Perfect Manager – Activity
  • The Perfect Employee –Activity

  • The Management Cycle
  • Situational Leadership
  • Goals and Direction Setting
  • SMART goals and making the intangible tangible

  • Monitoring performance against quantifiable objectives
  • Monitoring performance against behavioral objectives
  • Management by walking around – MBWA
  • “You get what you inspect” – activity

  • What motivates us?
  • Maslow’s hierarchy of needs
  • Frederick Herzberg’s motivational model
  • Skill vs Will Matrix

  • Positive and negative feedback
  • BEF formula for constructive feedback
  • Forum theatre interactive role play and case study

Enquire now

In-House

£ On Request

At Our Leadership Center

£495+Vat

Managing People – 2 Days

Course Overview

Packed with fun, hands-on activities, this two-day program will help you teach your class four core management fundamentals that are essential for each new line manager and supervisor. From setting clear objectives to monitoring performance to motivating your team, situational leadership and more, the program helps you teach key management concepts with a fun practice activity in each module to help you apply the concepts learned in a fun interactive manner. Additionally, as a wrap-up, participants get to practice what was learned in a skill practice role play activity as a practical review.

Course objectives:

By the end of this training course participants will be able to:

  • Identify the personal qualities and skills of an effective manager/supervisor.
  • Recognize the importance of setting clear objectives and instructions to facilitate good performance.
  • Understand and implement the principle of MBWA (Management By Walking Around) to check that standards are being maintained through effective performance monitoring.
  • Identify methods for monitoring staff’s performance against both quantifiable as well as behavioral objectives.
  • Understand the importance of constructive feedback in maintaining performance standards.
  • Understand the key concept of situational leadership.

Outline of topics

  • The Four Management Fundamentals
  • What’s your job?
  • The Perfect Manager – Activity
  • The Perfect Employee –Activity

  • The Management Cycle
  • Situational Leadership
  • Goals and Direction Setting
  • SMART goals and making the intangible tangible

  • Monitoring performance against quantifiable objectives
  • Monitoring performance against behavioral objectives
  • Management by walking around – MBWA
  • “You get what you inspect” – activity

  • What motivates us?
  • Maslow’s hierarchy of needs
  • Frederick Herzberg’s motivational model
  • Skill vs Will Matrix

  • Positive and negative feedback
  • BEF formula for constructive feedback
  • Forum theatre interactive role play and case study

Enquire now

In-House

£ On Request

At Our Leadership Center

£495+Vat

Need help deciding? Why not chat with us?

Train the Trainer – 2 Days 

Course Overview

Although it may appear to be simple, conducting a training session requires specific skills and knowledge of how people learn. Trainers who have taken the time to consider their own approaches, understandings, and skills will be better equipped to provide comprehensive, active and effective training courses.

This training program provides the groundwork for trainers to begin developing and refining their training and facilitation skills using a variety of methods to deliver the best learning experiences and improve learner engagement and retention. Over time, trainers will develop their practical skills further because of this course

Course objectives:

By the end of this training course participants will be able to:

  • Explain the different attitudes, skills, and knowledge a professional trainer needs to be successful.
  • List the roles and responsibilities of a professional trainer.
  • Explain the importance of the seven characteristics of outstanding trainers.
  • Explain how adults learn.
  • Identify the three most common learning styles and select appropriate learning strategies to accommodate each style.
  • Use Neuro-linguistic Patterning techniques to engage learners.
  • Determine if a performance issue is a genuine training need or not.
  • Determine whether to design training materials in house or purchase off the shelf materials.
  • Write observable performance training objectives.
  • Identify appropriate training methods.
  • Get training sessions off to a good start.
  • Use introductions and summaries to reinforce learning.
  • Facilitate activities, role plays, and icebreakers.
  • Use their body language and voice tone effectively.
  • Identify tough participants and use appropriate techniques to manage them

Outline of topics

  •  Attitude, skills and knowledge of a professional trainer
  •  Roles and responsibilities of a professional trainer
  •  Seven characteristics of outstanding trainers

  •  What’s an adult learner?
  • Diverse learning styles.
  •  Use NLP techniques to identify learner styles
  •  Options to actively engage and energise learners
    Appealing to different learning styles
    Learning considerations for adult learners.

  •  Is it really a training problem?
  •  Create training materials in-house or purchase off-shelf?.
  •  Writing proper training objectives.
  •  Training methods.

  •  Getting off to a good start.
  •  The importance of introductions and summaries.
  •  How to facilitate a more active training.
  •  Using your body language and your voice.

  •  Dealing with nerves.
  •  Getting participants back on time.
  •  Dealing with tough participants.

Enquire now

In-House

£ On Request

At Our Leadership Center

£495+ Vat

Train the Trainer – 2 Days 

Course Overview

Although it may appear to be simple, conducting a training session requires specific skills and knowledge of how people learn. Trainers who have taken the time to consider their own approaches, understandings, and skills will be better equipped to provide comprehensive, active and effective training courses.

This training program provides the groundwork for trainers to begin developing and refining their training and facilitation skills using a variety of methods to deliver the best learning experiences and improve learner engagement and retention. Over time, trainers will develop their practical skills further because of this course

Course objectives:

By the end of this training course participants will be able to:

  • Explain the different attitudes, skills, and knowledge a professional trainer needs to be successful.
  • List the roles and responsibilities of a professional trainer.
  • Explain the importance of the seven characteristics of outstanding trainers.
  • Explain how adults learn.
  • Identify the three most common learning styles and select appropriate learning strategies to accommodate each style.
  • Use Neuro-linguistic Patterning techniques to engage learners.
  • Determine if a performance issue is a genuine training need or not.
  • Determine whether to design training materials in house or purchase off the shelf materials.
  • Write observable performance training objectives.
  • Identify appropriate training methods.
  • Get training sessions off to a good start.
  • Use introductions and summaries to reinforce learning.
  • Facilitate activities, role plays, and icebreakers.
  • Use their body language and voice tone effectively.
  • Identify tough participants and use appropriate techniques to manage them

Outline of topics

  •  Attitude, skills and knowledge of a professional trainer
  •  Roles and responsibilities of a professional trainer
  •  Seven characteristics of outstanding trainers

  •  What’s an adult learner?
  • Diverse learning styles.
  •  Use NLP techniques to identify learner styles
  •  Options to actively engage and energise learners
    Appealing to different learning styles
    Learning considerations for adult learners.

  •  Is it really a training problem?
  •  Create training materials in-house or purchase off-shelf?.
  •  Writing proper training objectives.
  •  Training methods.

  •  Getting off to a good start.
  •  The importance of introductions and summaries.
  •  How to facilitate a more active training.
  •  Using your body language and your voice.

  •  Dealing with nerves.
  •  Getting participants back on time.
  •  Dealing with tough participants.

Enquire now

In-House

£ On Request

At Our Leadership Center

£495+Vat