Diversity & Inclusion Training Course

Course Overview

Workplace Diversity & Inclusion Training provides participants with a thorough understanding of their role in creating and promoting a safe and welcoming work environment for colleagues and customers. Ensuring that a corporate organization is aware of cultural and organizational bias can provide the foundation for a diverse and inclusive workplace. Employers have a responsibility to create and promote a diverse and inclusive workplace, but what’s more, there is strong evidence to suggest that workplaces that not only participate in, but adopt and encourage diverse and inclusive workplaces have better economic standing and revenue.

Course objectives:

By the end of this training course participants will be able to:

  • Identify their own biases related to diversity and inclusion
  • Understand and be able to articulate the difference between diversity and inclusion
  • Understand and create a plan for adopting and incorporate diversity and inclusion in the workplace
  • Identify situations in which further discussion and planning needs to take place in their own workplaces related to diversity and inclusion
  • Create a plan for taking action after completion of the training

Outline of topics

  •  Review of Objectives/ Logistics of Workshop.
  •  Difference between diversity and inclusion.
  •  Activity: Identify opportunities to foster diversity and/or inclusion in the workplace.

  •  What is diversity and how does it apply to the workplace?
  •  Activity: How to begin developing a diverse workplace today – actions to take

  •  Identifying your own stereotypes.
  •  Activity: Review of case studies to identify stereotyping issues in the workplace.
  • Working with biases in the workplace.

  •  Identify barriers and biases.
  •  Activity: How to develop solutions with stakeholders in order to overcome biases in the workplace.

  •  Verbal communication cues and triggers.
  • How to listen effectively.
  •  Activity: Review of case studies to identify verbal triggers for inclusive behavior in the workplace.

  •  Taking ownership of your communication skills.
  •  How to read others’ communication skills.
  •  Activity: Why you shouldn’t rely on non-verbal communication during job interviews.

  •  How much is too much?
  •  Where do you draw the line?
  •  Activity: Accommodation in the workplace.

  •  What to do if you experience discrimination or have to facilitate issues related to discrimination.
  •  Strategies to prevent discrimination.
  •  Activity: Identify instances of discrimination and create plans for prevention and reconciliation.

  •  Gather the facts.
  •  Determine solutions for a positive outcome.
  • Activity: Review of sample sheets and conducting interviews.

  •  Review of Modules.
  • Creating a plan for workplace diversity and inclusion goals.
  •  Activity: Discuss and create takeaways for action items.

2 Day's